Data Center Technician VA Ex Military Jobs
LOCATION For Data Center Technician VA Ex Military Jobs:
Ashburn VA
PURPOSE For Data Center Technician VA Ex Military Jobs:
The Data Center and Hardware Operations team provides 24 x 7 x 365 support to the Global Data Centers. As a vital client touch point, the team is responsible for the efficient and timely resolution of any incoming technical issue. The team will strive for professionalism, concise and swift customer/enquiry/issue resolution and provide pro- active communication where relevant.
Responsibilities For Data Center Technician VA Ex Military Jobs:
• Perform standard server installations of equipment ranging from full racks to individual servers.
• Basic configuration of server and networking hardware in accordance with provided documentation.
• Installing support hardware for all devices to be installed into cabinets on raised floor.
• Labeling all devices and cables per client standards.
• Understanding and ensure data center redundancy requirements.
• Installing new patch cabling and cable management.
• Decommissioning of redundant equipment and cabling.
• Management and tracking of assets.
• Manage third party vendors within a large data center to ensure compliance with change control, specifications and quality standards.
• Providing on-site and remote troubleshooting and diagnosis of various computer and networking systems.
• Performing upgrades, configuration maintenance, and repairs of system hardware. .
• Manage own workload and remain accountable, promoting a positive team approach under pressure.
• Flexible and willing to adjust to new patterns, shift work and responsibilities.
• You will regularly liaise with remote hands personnel land third parties located in our globally distributed data centers to arrange maintenance, repairs and replacement of hardware.
• Receive and filter inbound technical issues in a professional and timely manner.
• Strive for timely resolution, and escalate within acceptable SLAs where unable to resolve.
• Create, maintain and improve operational work instructions
Requirements Data Center Technician VA Ex Military Jobs:
• 5+ years experience maintaining, utilizing, and troubleshooting hardware in large data center environments.
• 5+ years experience utilizing a ticketing system such as Remedy, ProJira, ServiceNow
• 5+ years experience in data center operations team in enterprise environment.
• One of more relevant Industry certifications BICSI, CCNA, CompTIA A+, CompTIA Network +, CompTIA Server+, CompTIA Storage+, MCP
• Understanding of BMS and experience in using DCIM tools for operations management
• Experience with power and network cabling in data centers
• Basic network trouble shooting skills
• Basic network configuration skills
• Strong written and verbal communication skills
• Ability and desire to cross train outside own area of technical expertise
• Experience of prioritising workload in high pressure and time constrained environments.
• Knowledge of ITIL or ITIL foundations certified
• Ability to lift/move 50 lbs on a daily basis
• Must be able to pass and Enhanced Background
Check For Data Center Technician VA Ex Military Jobs:
The Enhanced Background Check includes a Credit Check where local country laws allow, in the following countries: USA, Australia, Japan, Dublin, India
Desired Skills For Data Center Technician VA Ex Military Jobs:
• Educated to degree level in an IT-related subject
• Data Center Infrastructure Management (DCIM) experience
• Technical writing and documentation
• 5+ years of experience working within large data centers
Shift Hours For Data Center Technician VA Ex Military Jobs:
Hours are from 12:00 PM – 9:00 PM EST Monday – Friday
Availability for On Call Rotation
Please send resume to jobs@tru-nor.com
or apply online http://www.truenorthlogistics.com/
Data Center Technician VA Ex Military Jobs
