Enterprise Service Desk Specialist Mid NC Enterprise Service Desk Specialist Mid NC Perfect Opportunity For Former MilitaryLocation: Camp Lejeune, NC
Description For Enterprise Service Desk Specialist Mid NC:
Under general supervision, conduct Tier 1 operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology Services.
Qualifications For Enterprise Service Desk Specialist Mid NC:
• One (1) year experience in Information Technology required including at least one (1) year of customer service experience in IT.
• High school Diploma or General Equivalency Diploma (GED)
• IAT II Certification required
Clearance: Current Single Scope Background Investigation (SSBI) with SECRET clearance
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Enterprise Service Desk Specialist Mid NC