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Tuesday, January 12, 2016

Vice President Operations Lebanon NH

Seeking Vice President Operations Lebanon NH

With Previous Call Center Experience, Perfect Opportunity For Former Military

Global Rescue is a worldwide provider of integrated medical, security, intelligence and crisis response services to enterprise, government, and consumer clients and we are seeking a Vice President Operations Lebanon NH.  Founded in 2004 in partnership with Johns Hopkins Medicine, Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies.  Global Rescue has provided medical, security, and evacuation support to clients during every globally significant crisis of the last decade, including: the Arab Spring; the Japanese tsunami; the Haitian earthquake; Georgia’s invasion by Russia; and the Mumbai terrorist attacks.  Global Rescue maintains redundant Operations Centers and office facilities in Boston, Massachusetts, Lebanon, New Hampshire; Islamabad, Pakistan; Bangkok, Thailand; and a recently established location in Salt Lake City, UT.  For more information, please see www.globalrescue.com.

RESPONSIBILITIES For Vice President Operations Lebanon NH:
•Lead an aggressive, entrepreneurial group engaged in managing and leading crisis response and other operational initiatives
•Manage all aspects of operations center, contact center, telemedicine and work process flow activities
•Optimize operations staffing based on analysis of operational call, telemedicine and deployment volume statistics
•Take ownership of, develop strategy for and implement policy surrounding advisory, evacuation, repatriation, telemedicine and consulting services
•Coordinate analytic, strategic and technical resources to meet and exceed customer expectations
•Evaluate and manage strategic partners
•Work directly with other internal functional areas to support clients and partners
•Represent the company on sales calls or client visits
Domestic and international travel

IDEAL QUALIFICATIONS Vice President Operations Lebanon NH:
A successful candidate for this role is a seasoned leader, a strong customer advocate, a strategic and analytical thought leader that thrives in a dynamic and evolving environment.
•BA/BS degree – MBA preferred
•Services operations (operations/contact center) experience required
•Ability to thrive in a fast paced, high growth environment
•Demonstrated success in defining and using actionable metrics to drive productivity, customer service and product & process optimization
•Exceptional verbal and written communication skills; negotiation, and financial/analytical skills
•Ability to coordinate the efforts of multiple direct and indirect reports, with the leadership skills necessary to obtain buy-in across multiple groups
•Attention to detail and follow-through
•Efficient time management and organizational skills
•Experience in the medical, security, military, intelligence or other related fields is preferred

Please Apply Online

Global Rescue LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Global Rescue: Redefining Crisis Response

We offer a full range of benefits
Competitive Salary
Comprehensive medical Coverage
Volutnary dental and Vision
Short Term Diasablity and Long term Disablility
Pre and Tax 401(k)
Educational Asssistance
10 Paid Holidays + 15 Days of Paid Time Off
In-House Gym/Gym Discount
Community Outrach Initative
Company Outings
Emloyee Discount Programs

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Seeking Vice President Operations Lebanon NH

Former Military
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Vice President Operations Lebanon NH
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