IAP Worldwide Services, Inc. provides a broad spectrum of services for the U.S. and foreign governments in support of U.S. national security missions and global humanitarian aid programs around the world.
IAP’s roots lie in Facility Management, Logistics and Contingency Operations, and Professional and Technical Services offerings. Our 7,000 employees operating at 120 locations in 27 countries are committed to the missions they serve – our customers’ success is our purpose.
ADVOCATE, AW2 (12473BR) POSITION RESPONSIBILITIES:
• Provide counseling and assistance to service members who are undergoing physical evaluation for retention, retirement or separation and/or their family members.
• Ensure that the service member (or family member) understands the significance of all findings and recommendations made by the Medical board and the Physical Evaluation Board regarding his/her case and to provide continuous up to date feedback.
• Provide recommendations based on the circumstances of each case and the member’s best interest; assures that the member has full and fair assistance in the preparation and submission of written comments or rebuttals.
• Furnish estimates of retirement and severance pay. Explain retirement pay in relation to VA payment entitlements.
• Inform member that the retirement grade will be based on provisions of law. Refer member to Social Security and State Employment representatives.
• Furnish information and assistance in completing appropriate applications, especially as they apply to disability compensation, medical/dental treatment, vocational rehabilitation, clothing allowance and aid for the blind. Interpret appropriate guidelines to determine eligibility for such benefits/entitlements as education for windows or wives and children of certain deceased and/or disabled veterans. Informs the member to contact the Veterans and Social Security Administrations for more in-depth advisory services.
• Assure that documentation for medical boards is processed under appropriate regulations.
• Assist members in making sworn statements, assists in preparation of appeals and rebuttals, and obtains information from the physicians. Obtains past medical record and official statements of service.
• Utilize knowledge of precedents and regulations, medical terminology and coding. Assures preparation of TDY orders for appearances before the PEB. Furnish interim reports on feeder information to appropriate interested personnel as to status of cases. Secure information for congressional inquiries.
• Work with other services on Temporary Disability retired members for Medical Boards, periodic physical examinations and final results, giving assistance in preparing rebuttals, and obtaining adequate examinations. Make arrangements for transfer to VA hospitals; requests orders.
• Provide interactive patient education and coordinate with medical social workers and nurse case managers as well as physicians and other medical professional staff.
• Record, evaluate and collect data for statistical use, audit and outcome measures for quality assurance, performance improvement and research.
• Book appointments and complete encounters in a timely manner with the Military Services Coordinator (MSC)
• Input new cases and follow-up data into the Medical Evaluation Board Internal tracking Tool (MEBITTs, IDES, and VTA) within 24 business hours of conception.
• Consult with members on the temporary Disability Retired List (TDRL) at each periodic re-evaluation.
• Review and provide information to members concerning results of the informal PEB, compute and verify the level of recommended benefits, determine the need for and assist in obtaining additional information which may change benefit levels upon reconsideration, and advise member concerning the advisability of requesting a formal PEB
• Upon receipt of a message or orders for the member from the Army Personnel Command (PERSCOM) effecting retirement or separation, contact the member to report to the appropriate military personnel office for out-processing
• Verify Reserve component personnel’s eligibility for treatment. Request active duty orders and Line of Duty Determinations from the member’s respective units and initiates MEB procedures for eligible service members
• Ensure that the service member (or family member) understands the significance of all findings and recommendations made by the Medical board and the Physical Evaluation Board regarding his/her case and to provide continuous up to date feedback.
• Provide recommendations based on the circumstances of each case and the member’s best interest; assures that the member has full and fair assistance in the preparation and submission of written comments or rebuttals.
• Furnish estimates of retirement and severance pay. Explain retirement pay in relation to VA payment entitlements.
• Inform member that the retirement grade will be based on provisions of law. Refer member to Social Security and State Employment representatives.
• Furnish information and assistance in completing appropriate applications, especially as they apply to disability compensation, medical/dental treatment, vocational rehabilitation, clothing allowance and aid for the blind. Interpret appropriate guidelines to determine eligibility for such benefits/entitlements as education for windows or wives and children of certain deceased and/or disabled veterans. Informs the member to contact the Veterans and Social Security Administrations for more in-depth advisory services.
• Assure that documentation for medical boards is processed under appropriate regulations.
• Assist members in making sworn statements, assists in preparation of appeals and rebuttals, and obtains information from the physicians. Obtains past medical record and official statements of service.
• Utilize knowledge of precedents and regulations, medical terminology and coding. Assures preparation of TDY orders for appearances before the PEB. Furnish interim reports on feeder information to appropriate interested personnel as to status of cases. Secure information for congressional inquiries.
• Work with other services on Temporary Disability retired members for Medical Boards, periodic physical examinations and final results, giving assistance in preparing rebuttals, and obtaining adequate examinations. Make arrangements for transfer to VA hospitals; requests orders.
• Provide interactive patient education and coordinate with medical social workers and nurse case managers as well as physicians and other medical professional staff.
• Record, evaluate and collect data for statistical use, audit and outcome measures for quality assurance, performance improvement and research.
• Book appointments and complete encounters in a timely manner with the Military Services Coordinator (MSC)
• Input new cases and follow-up data into the Medical Evaluation Board Internal tracking Tool (MEBITTs, IDES, and VTA) within 24 business hours of conception.
• Consult with members on the temporary Disability Retired List (TDRL) at each periodic re-evaluation.
• Review and provide information to members concerning results of the informal PEB, compute and verify the level of recommended benefits, determine the need for and assist in obtaining additional information which may change benefit levels upon reconsideration, and advise member concerning the advisability of requesting a formal PEB
• Upon receipt of a message or orders for the member from the Army Personnel Command (PERSCOM) effecting retirement or separation, contact the member to report to the appropriate military personnel office for out-processing
• Verify Reserve component personnel’s eligibility for treatment. Request active duty orders and Line of Duty Determinations from the member’s respective units and initiates MEB procedures for eligible service members
KNOWLEDGE:
• Non-clinical or clinical case management and counseling experience
• Basic knowledge of medical terminology
• Customer service expertise
• Senior Officer or NCO experience
• Active or previous Secret clearance
• Knowledge of all phases of the Physical Disability, Tri-Service MEB Agreement, profiles, Line of Duty Investigations, third Party Liabilities, Dependency and Indemnity Compensation Laws, Servicemen’s group Life Insurance and Veterans Group Life Insurance, standards for induction, enlistment and retention on active duty preferred
• Experience working with Army Wounded Warrior preferred
• Basic knowledge of medical terminology
• Customer service expertise
• Senior Officer or NCO experience
• Active or previous Secret clearance
• Knowledge of all phases of the Physical Disability, Tri-Service MEB Agreement, profiles, Line of Duty Investigations, third Party Liabilities, Dependency and Indemnity Compensation Laws, Servicemen’s group Life Insurance and Veterans Group Life Insurance, standards for induction, enlistment and retention on active duty preferred
• Experience working with Army Wounded Warrior preferred
MIN EDUCATION & EXPERIENCE:
• Bachelor's degree in social work, nursing, psychology, counseling or related field and 3 years experience; or any combination of education and experience equivalent to a Bachelor's degree in social work, nursing, psychology, counseling or related field and 3 years experience.
To apply for this position, please visit the IAPWS Careers Page and submit your resume.
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