Information Service Representative

Toll-free Crisis Management, Referral & Information Services
For Veterans and Their Families
1-888-777-4443
A 501 (c) 3 Non-Profit Organization

We are seeking an Information Service Representative:
20 hours per week/mornings starting at 0900
Located by LAX, LA, CA
Prefer OEF/OIF Combat Veteran but if you are interested please apply for future positions!

Your day will consist of…
- Answer phone calls regarding Veteran’s benefits, issues, and concerns
- Respond to email inquiries regarding Veteran benefits, issues, and concerns
- Provide a variety of resources, from legal to financial sources, for the contact
- Follow up with reminder phone calls and e-mails with contacts, if applicable
- Counsel veterans about the various state and Federal benefits due to them, and family members
- Research on up-to-date information about Veteran’s benefits both state and federal
- Conduct outreach with local Veteran groups/organizations
- Document all established contacts into the NVF database
- Attend Veteran group functions on behalf of NVF under the guidance of Outreach coordinator

Please email resume to kristine@nvf.org
and if you have any questions please call 310-642-0255 and mention job advertisement.