TSA – Supervisory Security Assistant – Herndon, VA

Job Title: Supervisory Security Assistant
Department: Department Of Homeland Security
Agency: Transportation Security Administration

SALARY RANGE:
$48,891.00 to $75,752.00 / Per Year
Close Date: 6/6/13
Location: Herndon, VA

WHO MAY BE CONSIDERED:
Open to all U.S. Citizens.

Note:  This is a standing inventory.  Qualified candidates will receive consideration as vacancies become available.  Applications received by 11:59 PM EST on Friday, May 17, 2013, will be considered first.  Applications received after Friday, May 17th will be considered as vacancies become available.  Applications will be accepted until June 6, 2013.

JOB SUMMARY:
Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling.  DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations.  Make an impact; join DHS.
Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life.  In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please visit http://www.tsa.gov/join/index

KEY REQUIREMENTS:
•You must possess U.S. Citizenship or be a U.S. National.
•You must complete a favorable Single Scope Background Investigation (SSBI).
•You must be able to obtain and maintain a Top Secret/SCI Clearance.
•You may be required to complete a one year Supervisory Probation Period.
•This is an Emergency Essential position.
•See additional "Conditions of Employment" in "Other Information" section

DUTIES:
This Supervisory Security Assistant position is located in the Identity Verification Call Center (IVCC), Vetting Operations Division, Office of Intelligence and Analysis (OIA), Transportation Security Administration (TSA), Department of Homeland Security (DHS).  If selected for this position, you will be responsible for managing and utilizing government and commercial databases to verify identities of traveling passengers and gate pass holders without acceptable identification.  Typical assignments will include:
•Reviewing and addressing security issues escalated by subordinates from airport authorities and other TSA operations requesting verification of passenger identity and watch list checks.
•Tracking and following-up on unverified cases to ensure timely completion and adherence to Standard Operating Procedures (SOPs).
•Applying the SOPs when dealing with stakeholders to secure the sterile area of the airport.
•Performing watch list checks, and using judgment in time sensitive situations to either verify the passengers or escalate them to the appropriate authority.
•Creating and overseeing daily reports for accuracy and clarity, and responding to TSA and DHS inquiries.
•Building and maintaining collaborative relationships with airport management and other TSA officials to support special initiatives, improve business processes, streamline procedures, and consult on identity verification decisions.
Supervisory duties include: leading a team of security assistants, assigning work, setting schedules, setting team goals, selecting team leads, assigning team members and directing the administrative and technical work of subordinates.  Guiding the work and development of the team through job coaching/mentoring, enforcing disciplinary actions, managing staff schedules and authorizing leave/absences, and measuring staff performance.  Defining training needs, training subordinates on SOPs, and providing input to develop and revise SOPs.

QUALIFICATIONS REQUIRED:
To qualify for the SV-G Pay Band (equivalent to GS-11), you must have one year of specialized experience equivalent to the SV-F Pay Band or GS-9 in the Federal service or equivalent experience in the private sector.  Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position, and is typically in or related to the work of the position to be filled.  Examples of such experience include applying security procedures, processes, policies, and regulations to verify passenger identity and perform watch list checks; conducting research, creating reports, and responding to inquiries.
NOTE:  Credit for experience is given based on a 40-hour workweek.  Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience.  No additional credit is given for overtime.
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

TSA will only accept applications submitted via USAJobs. To view the full job description and apply online, please visit https://www.usajobs.gov/GetJob/ViewDetail/343314500