New standards for veterans to receive Community Care went into effect last week--be sure to get acquainted with the new policy.
Veterans may have experienced issues with scheduling appointments and receiving care in the past. These problems are being addressed by making it easier for Veterans to schedule community care appointments themselves, with the help of a VA staff member, or with the help of a third-party administrator (TPA). VA is also rolling out new technology that improves communication and coordination between Veterans, community providers, and VA employees.
While accessing community care will become easier in the future, it’s important to know that Veterans eligible for community care will generally still have the option to choose to receive care from a VA medical facility or community provider.
After a Veteran is determined to need treatment and found eligible for community care, he or she will generally have the option of choosing to receive care from a VA medical facility or community provider.
https://www.blogs.va.gov/
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