Subject: RE: Veterans Online Shopping Benefit
After four years of coordination with the Departments of Defense, Army and Air Force as well as several other federal agencies, the Exchange will welcome home approximately 15 million veterans as we provide a lifetime online exchange benefit for all who served honorably beginning this Veterans Day.
Extending online shopping privileges to all honorably discharged veterans will directly improve family and support programs for Soldiers, Airmen and their families. Consistent with each exchange’s dividend policy, increased earnings as a result of this new benefit is expected to generate tens of millions of dollars in increased annual dividends to Quality-of-Life programs for the military community including contingency operations, Army Child Development Centers, Youth Services and fitness centers, Air Force Outdoor Recreation, combat uniforms, overseas school lunches and more.
From technology upgrades to associate training to inventory planning, the Exchange has been working on implementation of the Veterans Online Shopping Benefit since it was first proposed in 2013. As a result, most of the required business capabilities are already in place, and the Exchange will be ready for a smooth rollout on Veterans Day.